Support doesn't end at handover. Every system we commission is backed by two years of after-sales service.
A solar system needs periodic attention to keep performing at its rated output. Every system we commission comes with two years of after-sales support covering inspection, fault diagnosis, and warranty claim assistance on the equipment we supplied.
Diagnosing and resolving inverter errors, shutdowns, or output drops.
Checking DC/AC connections for wear, corrosion, or loose terminals.
Monitoring battery health and cycling behaviour over time.
Investigating unexplained drops in generation versus expected output.
Periodic inspection, panel cleaning guidance, inverter and battery health checks, fault diagnosis and repair, and warranty claim assistance on equipment we supplied.
You can arrange maintenance visits or repairs with us on a paid basis after the included period ends. Manufacturer warranties on individual components (panels, inverters, batteries) typically continue separately, per their own terms.
We recommend a periodic inspection at least once or twice a year, more often if you notice any drop in output or an inverter fault.
Reach out with your system details and we can advise whether we're able to support it.
